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All loose items must be packed in boxes to prevent loss or damage. It is recommended that you pack all items and leave the drawers empty.
FREQUENTLY ASKED QUESTIONS
Yes, we are a door to door moving service including loading and unloading.
Yes, as long as the driver deems them safe for transport.
Yes, we have all the materials necessary to perform a professional packing service for you. From Boxes, crates, bubble wrap, Special TV/Plasma Packing, Picture/Painting boxes, Please inquire about our packing rates with your moving consultant.
IF YOU DO NOT SEE WHAT YOU ARE LOOKING FOR, PLEASE CONTACT US!
- CAN I PACK ANYTHING IN THE DRAWERS OF MY DRESSER OR DESK?
- IS YOUR SERVICE DOOR TO DOOR?
- WILL THE DRIVER LOAD ALL THE BOXES THAT I PACKED?
- DO YOU PROVIDE PACKING SERVICES?
- HOW DO YOU DETERMINE THE ACTUAL WEIGHT OF MY SHIPMENT?
- CAN I SHIP MY CAR?
- DO YOU HAVE A STORAGE FACILITY?
- HOW MUCH IS THE DEDUCTIBLE ON MY CONTRACT?
- ARE TAXES INCLUDED?
- DO YOU OWN YOUR OWN TRUCKS?
- WHAT IS A CONSOLIDATED TRIP?
- HOW DO I FILE A CLAIM AND RECEIVE MY SETTLEMENT?
We first scale the truck before coming to your address, we then load up the truck with your belongings and scale the truck again after. The difference between the two scale tickets is the exact actual weight of your belongings.
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Yes, we have storage facility, in our Calgary’ Head office (7,500 sq/ft); Toronto (8,500 sq/ft) and Vancouver (6,700 Sq/Ft) .We provided 4 Week FREE Storage, when you book a long distance move with us.
Our Basic Liability Coverage is subject to a deductible which is currently $300.00
No, taxes are applicable to all moving charges. Applicable taxes for your move will be those of the destination province. However, if you move is the United States, taxes are not applicable.
We proudly own and operate all of our trucks. All of our units belong to A-
In order to keep your moving cost down several customers are moved within same trailer. The average trailer hold from 18, 000 to 24, 000 pounds; the equivalent of three to four full household shipments.
Claims are always an unfortunate occurrence but sometimes damages do occur and a claim is necessary. The best advice is to understand the claims settlement procedure prior to your move. It is important that you understand your coverage and how to proceed with the claim process.
Click here for the CLAIM FORM. Fill the out the form and fax or mail it to our office.
All claims should be submitted within 10 days of delivery. Do not dispose of any
damaged goods before A-
Damage seldom occurs, but if it does, A-